Contact

Book a Consultation
With a Doctor

Forty-five minutes in the studio for £50, taken off your first treatment. Tell us what you would like to change, and we will call within one working day to find a time.

Next consultations

Thursday 15 October

10:30 13:15 16:40

45 minutes with Dr Imogen Hale, £50 taken off your first treatment

Monday to Friday 9:00 to 19:00, Saturday 10:00 to 16:00

Request a consultation

Best time to call

We reply within one working day.

Thank you. We will call within one working day to find a time.

A doctor and a patient talking at a consultation in the studio
Your first visit

What Happens
on the Day

On arrival

Arrive

Ring the bell at the blue door in the mews, a few minutes early if you can.

20 minutes

Talk

What you would like to change, and anything that worries you about it.

15 minutes

Look

A close look at your skin by the north window, with photographs for your notes.

10 minutes

Plan

A written plan with doses, dates and prices to take home and think over.

Finding us

A Quiet Mews
in St John’s Wood

Six minutes on foot from St John’s Wood station, in a cobbled mews behind the High Street.

Open in Maps
Map of St John's Wood showing Softglow at 9 Easel Mews, between the station and Regent's Park A quiet cobbled mews in St John's Wood

By Tube

St John’s Wood station on the Jubilee line, a six-minute walk.

By bus

Buses stop on Wellington Road, two minutes from the mews.

By car

Pay-by-phone bays on Circus Road, and a drop-off space in the mews.

Access

Step-free entry from the mews, with the studio on the ground floor.

Questions

Before
Your Visit

Anything we have not answered here, ask us on the phone or at your consultation. There is no charge for a question.

Contact the clinic
What should I bring?

A list of any medicines you take and, if you have had treatment elsewhere, the product names and dates.

Can I bring someone with me?

Yes. There is room for one person in the consultation, and a seat in the studio for anyone waiting.

Is there parking nearby?

Pay-by-phone bays on Circus Road, and the mews has a drop-off space by the blue door.

Is the studio accessible?

Entry from the mews is step-free and the studio is on the ground floor, with an accessible bathroom.

Can I have treatment on the day?

If you want to and it suits your plan, yes. Otherwise we book it for a day that suits you.

Do you see patients under 18?

We treat patients from 18, and ask for photo ID at the first visit.