Clinicians
Four Clinicians,
One Way of Working
Each is registered with the General Medical Council or the Nursing and Midwifery Council, and each sees the same patients from the first visit to the last.
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Founder and medical director
Dr Imogen Hale
Plans Every First Visit
Imogen trained in general practice before moving into aesthetic medicine in 2011, and opened Softglow in the studio two years later. She still plans every new patient’s first course herself.
She teaches injection technique to other doctors, and is known for doing less than people expect, then asking them back at two weeks.
How we work
Six Rules
We Work By
They are simple, and they are why patients stay with the same clinician for years.
Doctor-led
A doctor sees every new patient, and nobody is treated before a consultation.
The same clinician
The person who plans your treatment carries it out and reviews it with you.
Less, twice
We start below the dose you might expect and add at the review if it helps.
Planned in daylight
Every face is assessed by the north window, where skin looks as others see it.
Prices on paper
Every cost goes into your written plan, so you see it before you agree to anything.
Trained together
The team trains as one each month, and Imogen reviews every new technique before patients see it.
The team
Three Clinicians,
Three Specialisms
At your consultation we match you with the clinician whose training fits your plan, and they stay with you from then on.
Dr Samuel Okafor
Consultant dermatologist
Samuel spent ten years in NHS dermatology before joining Softglow in 2019. He leads the skin consultations for acne, rosacea and pigmentation, and plans every laser course with Ellen.
General Medical Council, specialist register
Dr Laila Rahimi
Aesthetic doctor, injectables
Laila trained in emergency medicine and has worked in aesthetics since 2016. She treats most of our anti-wrinkle and filler patients, and is the doctor most likely to talk you into less.
General Medical Council
Ellen Marsh
Nurse prescriber, skin and laser
Ellen is an independent nurse prescriber with twelve years in skin clinics. She runs the laser and peel programmes and sees most patients at their two-week reviews.
Nursing and Midwifery Council, prescriber
